Coronavirus Information From Samaritan

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Your Health & Safety Are Our Highest Priorities

While patient health and safety and strict infection-prevention measures have always been the standard at Samaritan Health Services, some practices have been enhanced.

There are many precautions we take to ensure our facilities are safe and clean, including requiring visitors and staff are free of COVID-19 symptoms and frequent deep cleaning and disinfecting. 



Symptoms of COVID-19?

Patients who have any known coronavirus symptoms such as fever, chills or shaking; cough or sore throat; shortness of breath; muscle aches or pains; loss of smell or taste; headache or any cold or flu-like symptoms are asked to call their primary care provider or visit a Samaritan walk-in clinic to be assessed and routed to appropriate testing and care.

Learn about COVID-19 testing

If you have severe symptoms or are experiencing a medical emergency, call 911. 

Telehealth Options Available

Samaritan has expanded telehealth options, using the internet, a smart device or telephone for health care visits when appropriate. A broad range of services are being offered via telehealth. Your health care team will help decide whether telehealth is right for you.

MyChart E-Visits

For an E-Visit, you will need to have a MyChart account and reside within the state of Oregon at the time of the E-visit. If you do not have a MyChart account, this can be setup at

Video Visits

You will need a smartphone or tablet with internet connectivity to download an app onto your device. Instructions will be included in the appointment invite sent by your Samaritan clinic.

Telephone Visits

In some cases, Samaritan may be able to conduct visits by telephone, if MyChart E-visits or video visits are not feasible.

To start a telehealth visit, begin the process by requesting an E-Visit using MyChart or by calling your primary care provider. Your health care team can help you decide whether an E-Visit, video or phone visit will be best for your health concern.

Woman talks on cell phone wearing masking while crossing a crosswalk.

COVID-19 Prevention Tips

In addition to basic health and hygiene practices like handwashing, the Centers for Disease Control and Prevention recommends the following:

  • Staying up to date with COVID-19 vaccines.
  • Improving ventilation.
  • Getting tested for COVID-19 if needed.
  • Following recommendations for what to do if you have been exposed.
  • Staying home if you have suspected or confirmed COVID-19.
  • Seeking treatment if you have COVID-19 and are at high risk of getting very sick.
  • Avoiding contact with people who have suspected or confirmed COVID-19.
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