Your Options for Care

When you need health care right away and can’t get in to see your doctor or you’re short on time, Samaritan offers choices.

Telehealth

Telehealth, also known as telemedicine, is a great option for a wide range of minor, routine medical issues. Please check with your health insurance provider about telehealth options available to you. The following telehealth options are offered through Samaritan.

MyChart E-Visits

A MyChart E-Visit connects you with a Samaritan provider after answering questions online about your health concerns. E-Visits are done using messaging on your computer or smartphone, and are fast, secure and convenient if you need care for a non-urgent medical condition. You must be signed up for MyChart to do an E-Visit.

KeyCare

Samaritan has partnered with KeyCare to offer on-demand, $59 self-pay, video visits, available 24 hours a day, every day, from anywhere in the United States. KeyCare providers can prescribe medications (excluding controlled substances), but not laboratory or imaging tests. Create an account or log into MyChart to schedule a KeyCare visit. (State and federal regulations do not allow Medicaid and Medicare patients to use KeyCare.)

Teledoc

Samaritan Advantage, IHN-CCO, Samaritan Choice and SHP Employer Group plan members may use Teledoc for free video or phone visits, available 24 hours a day, every day. Teledoc providers can prescribe medications (excluding controlled substances), but not laboratory or imaging tests. Go to teladoc.com or call 800-TELADOC (800-835-2362) to create an account and make an appointment.

Learn How to Prepare for a Telehealth Visit

Same-Day Care

See a Samaritan doctor in person for same day care at a SamCare Express or Samaritan Walk-In Clinic location.

SamCare Express

Get same-day treatment, by appointment, for minor illnesses and injuries at a location in Albany or Corvallis. Book your appointment online for a time that’s convenient for you. The main difference between SamCare Express and a walk-in clinic is that SamCare Express does not offer X-rays.

Samaritan Walk-In Clinics

A Samaritan walk-in clinic is a good option for medical conditions that need immediate attention but are not considered life-threatening or severe enough for the hospital emergency department. With locations in Benton, Lincoln and Linn counties, Samaritan walk-in clinics have X-ray and lab services for broken bones, blood draws and other pressing health concerns. Use “On My Way,” in MyChart from a computer or mobile device to see wait times, select a walk-in clinic and hold a spot in line to see a provider.

Emergency Departments

Located at each of Samaritan’s hospitals in Albany, Corvallis, Lebanon, Lincoln City and Newport, emergency departments are for when you have a serious illness or injury that may be life threatening. In many cases, you should call 911, rather than drive yourself or your loved one there. If you are experiencing a medical emergency, call 911.

Experiencing a Respiratory Illness?

Many respiratory illnesses – like a cold, flu and COVID-19 – can be addressed through self-care at home. Use the following quick guides to learn more about how to manage your symptoms and when you need to seek care.

Guide for adults: (English) (Spanish)
Guide for children: (English) (Spanish)

Where Should I Go for Care?

	MyChart E-Visit	KeyCare Virtual Visit	Teladoc Virtual Visit	SamCare Express	Walk-In Clinic	Emergency Department
Type of Visit	MyChartE-Visit Message with a Samaritan provider using your computer or smartphone.	KeyCareVirtual Visit Self-pay, $59 video visits with KeyCare providers.	TeladocVirtual Visit Free video or phone visits for Samaritan Advantage, IHN-CCO, Samaritan Choice or SHP Employer Group plan members.	SamCare Express In-person visit in Corvallis and Albany. Schedule online for a time that works for you.	Walk-In Clinic In-person visit at locations in Benton, Lincoln & Linn counties.	Emergency Department In-person visit at Samaritan hospitals in Albany, Corvallis, Lebanon, Lincoln City & Newport.
Get Started	MyChartE-Visit Click on the “X” to complete an E-Visit through MyChart.	KeyCareVirtual Visit Click on the “X” to schedule a virtual visit through MyChart.	TeladocVirtual Visit Click on the “X” to schedule a virtual visit through Teladoc.	SamCare Express Click on the “X” to schedule an appointment through MyChart.	Walk-In Clinic Click on the “X” to see wait times and save a place in line at the location of your choice.	Emergency Department Call 911 if serious illness or injury that may be life threatening.
Cold/Cough/Flu	MyChartE-Visit X	KeyCareVirtual Visit X	TeladocVirtual Visit X	SamCare Express X	Walk-In Clinic X
Sinus Problems	MyChartE-Visit X	KeyCareVirtual Visit X	TeladocVirtual Visit X	SamCare Express X	Walk-In Clinic X
Bronchitis	MyChartE-Visit X	KeyCareVirtual Visit X	TeladocVirtual Visit X	SamCare Express X	Walk-In Clinic X
Allergies	MyChartE-Visit X	KeyCareVirtual Visit X	TeladocVirtual Visit X	SamCare Express X	Walk-In Clinic X
Cold Sore	MyChartE-Visit X	KeyCareVirtual Visit X	TeladocVirtual Visit X	SamCare Express X	Walk-In Clinic X
Minor Burns/Sunburns	MyChartE-Visit X	KeyCareVirtual Visit X	TeladocVirtual Visit X	SamCare Express X	Walk-In Clinic X
Pink Eye	MyChartE-Visit X	KeyCareVirtual Visit X	TeladocVirtual Visit X	SamCare Express X	Walk-In Clinic X
Urinary Tract Infections	MyChartE-Visit X	KeyCareVirtual Visit X	TeladocVirtual Visit X	SamCare Express X	Walk-In Clinic X
Shingles	MyChartE-Visit X	KeyCareVirtual Visit X	TeladocVirtual Visit X	SamCare Express X	Walk-In Clinic X
Back Pain		KeyCareVirtual Visit X	TeladocVirtual Visit X	SamCare Express X	Walk-In Clinic X
Constipation/ Diarrhea		KeyCareVirtual Visit X	TeladocVirtual Visit X	SamCare Express X	Walk-In Clinic X
Heartburn		KeyCareVirtual Visit X	TeladocVirtual Visit X	SamCare Express X	Walk-In Clinic X
Rash/Poison Oak		KeyCareVirtual Visit X	TeladocVirtual Visit X	SamCare Express X	Walk-In Clinic X
Sore Throat		KeyCareVirtual Visit X	TeladocVirtual Visit X	SamCare Express X	Walk-In Clinic X
Earache		KeyCareVirtual Visit X	TeladocVirtual Visit X	SamCare Express X	Walk-In Clinic X
Minor Infections		KeyCareVirtual Visit X	TeladocVirtual Visit X	SamCare Express X	Walk-In Clinic X
Small Cuts		KeyCareVirtual Visit X	TeladocVirtual Visit X	SamCare Express X	Walk-In Clinic X
Sports Physicals		KeyCareVirtual Visit X	TeladocVirtual Visit X	SamCare Express X	Walk-In Clinic X
Sprains/Strains		KeyCareVirtual Visit X	TeladocVirtual Visit X	SamCare Express X	Walk-In Clinic X
Minor Broken Bones (Skin Intact)					Walk-In Clinic X
Acne	MyChartE-Visit X
Contraception	MyChartE-Visit X
Smoking Cessation	MyChartE-Visit X
Chest Pain/Heart Attack Symptoms						Emergency Department X
Stroke Symptoms						Emergency Department X
Severe Abdominal Pain						Emergency Department X
Head Injury/Loss of Consciousness						Emergency Department X
Altered Mental State						Emergency Department X
Seizures						Emergency Department X
Coughing/Vomiting Blood						Emergency Department X
Difficulty Breathing						Emergency Department X
Large Open Wounds/ Uncontrolled Bleeding						Emergency Department X
Major Burns/Major Broken Bones						Emergency Department X
Spinal Injuries						Emergency Department X