Samaritan is committed to supporting you and your family.
We hope the resources below will help you more effectively manage the stress, anxiety, complex emotions and changes we are facing together. The PRIDE that you are demonstrating during this rapidly evolving landscape is incredible, and we sincerely thank you for your efforts as we work together to care for each other and our communities.
Please continue to visit this page, as additional resources continue to be added.
Work is one of the most vital parts of life, powerfully impacting health and well-being. Samaritan Health Services strives to be a workplace that supports well-being, showing employees that they and their work matters. This is why the Well-being Council was established. The council includes members from a wide range of departments and areas of expertise.
This strategic plan was developed to guide the council’s work. Goals outlined in the plan are designed to reflect Samaritan’s values by including worker voice and equity. The Well-being Council reviewed organizational data to assess gaps and integrated the Wellness Council of America’s evidence-based framework into this plan, following the benchmarks:
Health care professionals faced immense challenges and demands before the pandemic that have been magnified in recent years. This plan attempts both to support our workforce members as individuals and address systemic concerns to create a culture of health and well-being. With input from our people and support of leadership, the council looks forward to advancing well-being at Samaritan.
To contact the Well-being Council, email [email protected].
See the Well-being Strategic Plan.
See the Well-being Council Charter.
Explore tools and resources to support your own well-being and foster a culture of well-being within your team. Download: Practical Resources for Impractical Times.
As a benefit to employees and their dependents, Samaritan provides access to personal counseling through an Employee Assistance Program at no cost.
EAP services are offered through SupportLinc, which provides a broad range of services and appointment options, including access to local in-person counselors and coaches; a regional and national network for virtual options; a work-life concierge referral service; a web portal and mobile app; self-guided digital therapy tools; on-demand courses; self-assessment tools; and other resources to provide support.
Log in to SHS Insider for access and group code information. Visit SupportLinc for information about their EAP services. When creating a new account, employees use group code: samaritan; clinicians use group code: shsclinician.
Phone: 888-881-5462
AC is a supportive, empirically based intervention, shown to reduce burnout and foster resilience among mothers experiencing ongoing everyday stress. Groups involve 12 weekly sessions of one hour each, with groups of 5-6 women. This opportunity is sponsored by the Samaritan Well-being Council and Samaritan Medical Group. Please email Dr. Middendorf at [email protected] or Kristin Witt at [email protected] with interest or questions regarding upcoming groups.
The Oregon Wellness Program serves to help Oregon health care clinicians prevent and address burnout. The program is open to any licensed Oregon physician, physician assistant or nurse practitioner.
An individual may receive up to eight private counseling sessions per year, either in person or by telemedicine. Services are free and confidential.
In-person visits are available in Eugene and Salem, provided by vetted psychiatrists or psychologists.
Schedule a visit by calling 541-242-2805.
Visit the program for more information.
The OPAL program launched OPAL-C (COVID-19 Clinician Stress Peer Support) in April 2020. OPAL consultants offer confidential peer support for medical clinicians experiencing stress. In addition, OPAL consultants can provide information regarding available community-based resources for practitioners seeking to establish care with a mental health professional. This is in addition to their ongoing psychiatric curbside consultations regarding adult and pediatric patients. (OPAL-A and OPAL-K) If you are interested, simply call OPAL number 503-346-1000 or toll free 855-966-7255.
Samaritan hosts the Schwartz Rounds program at GSR, SAGH and LCH with plans to expand this program system-wide. Schwartz Rounds take place in hundreds of health care organizations in the U.S., Canada, U.K., Ireland, Australia and New Zealand. These events offer health care professionals a regularly scheduled time during their fast-paced work lives to openly and honestly discuss the social and emotional issues they face in caring for patients and families.
All storytellers come from diverse disciplines within Samaritan including (but not limited to) physicians, nurses, social workers, psychologists, allied health professionals, corporate staff and chaplains. After listening to the event storytellers on an identified theme, members of the audience are invited to share their own perspectives.
Contact Well-being Program Coordinator Bonnie Bishop at [email protected] for more information on planning committee membership, events and storytelling opportunities.
Access peer support for yourself, or to make a referral for a team member in need. Completely confidential support from team members who are not counselors but who are good listeners and can provide support through difficult times.
Support is available by email 24 hours a day, seven days a week. Please include a name and phone number for the person in need of support.
Spiritual and emotional support available for anyone affiliated with Samaritan. Each community has chaplains available to help staff with needs, whether in clinic, hospital or elsewhere in the organization. Most are availableat all times by using the chaplain’s pager.
Contact your local chaplain if you would like this type of support.
The Organizational Development (OD) team is offering 30-minute phone slots to provide short, targeted coaching sessions for Samaritan managers and leaders. OD Specialists Tom Graham, Dave Stickland and Susie King are available to you during these difficult times.
These coaching sessions are tailored to you, available weekdays, 8 a.m. to 5 p.m. There’s no preset format: You determine the focus, whether it’s some tools to have that difficult conversation with an employee, or just some needed encouragement or support for you personally. It’s about listening, encouraging and maybe providing some coaching advice.
If you would like to take advantage of a leadership coaching/support session, simply e-mail Dave Stickland. An OD professional will get back to you promptly to set up a phone conversation the same day, or as soon as possible.
Check out these articles and infographics from Advisory Board for some great tips.
Make Telework Work for Your Team.
Myths of Employee Engagement.
Compassion Fatigue Assessment.
How To Be a Less-Stressed Leader.
Establishing Ongoing Feedback and Support Channels for Staff.
Whether you have questions about your credit report or want help planning for your retirement, Samaritan works with external providers to offer a variety of phone and in-person resources to help you be financially on track.Log into the network and visit Financial Planning Assistance (sharepoint.com) for more information.
Samaritan Employee Resource Groups are open to all employees and promote diversity, equity and inclusion goals at SHS. SERGs include people who share culture, experiences, interests and perspectives. These groups provide opportunity for social support, networking, mentoring, community participation and cultural awareness. For information, contact Earlean Wilson Huey at [email protected].
Google’s Project Aristotle has identified psychological safety as the No. 1 predictor of high performing teams. Psychological safety decreases burnout and increases performance. In this course, you will be introduced to the key concepts of psychological safety and how to implement them with your team.
Psychological safety is an ongoing practice. Implementing specific communication skills and techniques can help create a culture of psychological safety with your team, leading to increased performance and decreased burnout. In the course, you will practice and develop key psychological safety skills. Prerequisite: Introduction to Psychological Safety.
Research shows that stress responses linger in our bodies even after a stress-inducing event is over. This is where we can get stuck in stress cycles. Stress is a response that affects almost every organ system in our body, yet when we think about dealing with our stress, we tend to focus only on getting rid of what caused the stress, but don’t address the stress response itself. While you may not be able to control the stressors in your life, you can learn to better manage the stress response through completing the stress cycle. In this course we will identify the causes of stress, locate sources of healing in the body, start breaking down what gets in our way and explore a community approach to overcoming those barriers.
To join SamFit or participate in an external wellness option, Samaritan offers a well-being benefit of $300 per year (or $150 if hired on or after June 30). The benefit is subject to tax withholding. Employees who work at least 32 hours per month, including casual, are eligible. Casual SHS employees are required to work two months prior to their enrollment in the benefit. You may enroll January 1 through the second Friday in December.
As part of its commitment to employee health and well-being, SHS will pay the team registration fee for employee-led athletic teams organized through local parks and recreation departments up to $500 per team annually. Any team requests outside of parks and recreation will be reviewed on a case-by-case basis. Please fill out this form to submit your request for review. Requests are reviewed once a month. If the request needs to be addressed immediately, please email [email protected]. Please review the full policy guidelines before submitting your request.
Samaritan employees who are Samaritan Choice Wellness Plan subscribers (if you have the health plan premium withheld from your paycheck) can receive a $150 Healthy Habits incentive by earning a total of 20 points for completing a variety of health-related activities through the My Wellness portal. Get your incentive paid out within the first two quarters of the following year.
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Text HOME to 741741 to start a conversation by text with a live, trained crisis counselor. Learn more.
Our Mission – Promote the joining of art and music in health care settings and through evaluation, research and regarding its effects.Our Vision – Through the everyday presence of art and music in health care settings, enhance the health care experience and promote the physical and emotional well-being of patients, visitors and staff. Evaluation and research activities guide Arts in Healthcare growth and contribute to the scientific body of knowledge about arts in health care.
One Yale’s most popular courses is now available for free. In this course you will engage in a series of challenges designed to increase your own happiness and build more productive habits.
Greater Good magazine turns scientific research into stories, tips and tools for a happier life and a more compassionate society. Through articles, videos, quizzes and podcasts, they bridge the gap between scientific journals and people’s daily lives, particularly for parents, educators, business leaders and health care professionals.
Duke Center for Healthcare Safety and Quality promotes a culture of safety, wellness and well-being among our team members, patients and community.
If you need a wellness resource that you don’t see on this page, please contact the employee well-being team.
